Privacy Policy

Last updated:

At Garden Room Build, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.

1. Information We Collect

We may collect the following types of personal information when you use our website:

  • Information you provide directly: such as your name, email address, and payment details when purchasing digital products.
  • Comments: when visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string (hash) created from your email address may be provided to the Gravatar service to see if you are using it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible in the context of your comment.
  • Media: if you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the site may be able to download and extract location data from images.
  • Technical information: such as your IP address, browser type, device information, and usage data collected automatically through cookies and analytics tools.
  • Affiliate purchases: when you click on affiliate links, we may track clicks for reporting purposes, but purchases are completed on third-party websites. We do not receive your payment or order details from affiliate retailers.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your digital product purchases.
  • To provide customer support and respond to inquiries.
  • To improve our website, content, and services.
  • To detect spam and maintain site security.
  • To comply with legal obligations.

We will never sell or rent your personal information to third parties.

3. Cookies

Our website uses cookies to enhance your browsing experience. Examples include:

  • If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
  • If you visit our login page, we will set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in, we set cookies to save your login information and display preferences. Login cookies last two days; screen options cookies last one year. If you select “Remember Me,” your login will persist for two weeks. Logging out removes these cookies.
  • If you edit or publish an article, an additional cookie will be stored in your browser. It contains no personal data and expires after one day.

You can control or delete cookies via your browser settings.

4. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, products). Embedded content from other websites behaves as if the visitor has visited the other site.

These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, including if you are logged in to that website.

5. Data Sharing

  • If you request a password reset, your IP address will be included in the reset email.
  • Visitor comments may be checked through an automated spam detection service.

6. Data Retention

  • If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically.
  • For registered users (if any), we store personal information provided in user profiles. Users can view, edit, or delete their personal information at any time (except usernames). Website administrators can also access and edit this information.
  • We retain purchase data only as long as necessary for order fulfilment, support, and legal compliance.

7. Your Rights (GDPR)

If you are located in the UK or EU, you have the following rights under GDPR:

  • The right to access your personal data.
  • The right to request correction of inaccurate data.
  • The right to request deletion of your data (“right to be forgotten”).
  • The right to restrict or object to processing.
  • The right to data portability.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you. You may also request that we erase any personal data we hold about you (except data we are legally required to keep).

To exercise your rights, please contact us at contact@gardenroombuild.com.

8. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, or unauthorised access.

Payment processing for digital products is handled securely by our payment processor (e.g., Stripe, PayPal). We do not store your full payment details.

9. Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at contact@gardenroombuild.com.